Online Ordering

• I can’t select the Arby’s closest to me to place an online order. Why not?
• Who should I contact if I experience technical difficulty with Arbys.com?
• Who should I contact if I have an issue or question about my online order?
• How do I request a refund for an online order?
• I tried to submit an online order but received an error message. Did the restaurant receive it? Was I charged twice?
• I selected a different location and the prices changed. Why is that?
• Can I order catering through Arbys.com?
• The item I want to order is not available on Arbys.com. Why not?
• What if I need to change or cancel my online order after I already placed it?
• How do I use my print or email coupon for an Arbys.com online order?
• How do I save a payment?
• How do I add Google Pay or Apple Pay?
• Can I use a gift card to order online?